1. Payment Methods:
A.We accept credit cards, VISA, wire transfers, Western Union, PayPal, and other payment channels.
B.Transactions via the AliExpress platform are supported.
      
2. Product Installation and Customization:
A. All installation accessories are included, along with user manuals.
B. Custom logo services are available; please inquire for details.
C. We undertake OEM and ODM projects.
      
3. Shipping and Delivery:
A. Shipments depart immediately upon payment confirmation with full tracking.
B. Typically delivered via DDP mode with a 1-2 month lead time, offering door-to-door service.
C. Express shipping is used for DDP-ineligible regions, with a typical 10-20 day delivery window.
D. Packaging utilizes reinforced cardboard boxes or wooden crates to ensure roof tents arrive undamaged.
     
4. Regarding After-Sales Service:
A. All products undergo 100% inspection before shipment.Should damage occur during transit, we will process refunds or replacements based on specific circumstances.
B. Most products come with a 1-year warranty.
C. We prioritize customer experience. For inquiries, feel free to contact us anytime! We resolve issues within 24 hours.